IDgenetix® Sample Collection Process

Step 1

  • Inspect sample collection tube and ensure that the sterile seal has not been compromised.
  • Instruct the patient to rinse mouth with water 2-3 times for 10-15 seconds each time.
  • Remove the double-swab from the tube.

Step 2

  • Insert the double-swab into the patient’s mouth and press both cotton tips against inside of right cheek.
  • Vigorously stroke both swab tips across the entire inner cheek, similar to brushing teeth, for 20 seconds.

Step 3

  • Repeat instructions from Step 2 on the inside of the patient’s left cheek with the ‘other side’ of the double-swab tips for an additional 20 seconds.
  • Include upper and lower gum regions.

Step 4

  • Place the double-swab back into the tube and affix the barcode label with the patient’s name and date of birth to the tube.
  • Place the sample tube and completed forms inside the IDgenetix sample box.
  • Return box within 24 hours of collection using the provided FedEx shipping supplies.

Get Started

Please register below or contact our customer service center at 1-855-MY-PGX-ID (1-855-697-4943) or support@idgenetix.com, or speak to your local IDgenetix® account manager to set up an online account and obtain IDgenetix® sample collection kits.