Contact Us


Speak to a Representative

Please register below or contact our customer service center at 855-697-4943 or to set up an online account and obtain IDgenetix® sample collection kits.

Please note: At this time, only clinicians can order IDgenetix directly. If you are a patient looking to try IDgenetix, please consult your local mental health provider.

  • Speak to your local IDgenetix account manager
  • Contact our customer service center at: 1-855-MY-PGX-ID (1-855-697-4943)

Contact our customer service center (1-855-697-4943) or email us.

Click HERE to access our Web Portal and obtain test results.

Please click HERE to sign our distribution list.